Operations & Office Manager

Singapore and Taiwan

Role

• Oversee the maintenance of office systems and work space — ensure that the work environment is clean and enjoyable.
• Maintain office services by organising office operations and procedures — this includes payroll preparation, designing filing systems; reviewing and managing supply requisitions.
• Manage and plan financial matters for the company, including general office budget and expenses.
• Plan and manage the resources every employee might need to perform their roles effectively.

Values

• Reliable and practices discretion: You will often learn about confidential matters.
• Believes in thriving human relationships: The work we do is about human emotions and relationships, office policies take a back seat in our context.

Competencies

• Efficient time management and being creative in your problem-solving approach.
• Good listening, communication negotiation and relationship-building skills.
• Strong practice of prioritisation and organisation.

Attributes

• Empathy: Taking care of each other is our cornerstone of team ethos.
• High level of self-awareness: Be aware of team members’ feelings and emotional needs.
• Flexible and adaptable: We are also learning to cope with things we have yet to face / experience.

Responsibilities

• Ensure an efficient and productive work environment for your team.
• Responsible for knowing company’s operational & administrative procedures inside out, and for sharing this knowledge with the team when needed.
• Design and implement office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

Requirements

• Able to communicate and cooperate with multinational team-members.
• Being accessible: In terms of both availability and in the warmth of your personality. Team members should feel comfortable approaching you to discuss their needs.
• See the bigger picture while also paying attention to the details through small actions.
• An active interest in the company’s well-being — help the business be the best it can be by troubleshooting areas of the office life that can be improved on.
• We will only consider candidates who are currently residing in Singapore or Taiwan.

Interview Process

The entire interview process will take approximately 6 – 10 weeks.