A new retail experience that changes the purchase behaviour
Increase in customer satisfaction level and achieved at least 20% more in-store conversion in sales since the launch of new store concept since year 2009.
Key learning points:
How things work in this project
Multi-disciplinary team setup with respective domain experts working hand-in-hand in close coordination, together with excellent project & stakeholders management by client side helps to achieve the business objectives within a very aggressive project timeline.